TERMS AND CONDITIONS




Website Terms & Conditions
Please read these Terms and Conditions carefully as they will apply to your use of solderstoreonline.com website including on-line services available on the site. By using this website you are agreeing to these Terms and Conditions. From time to time we may change these terms and conditions and will post revisions on our website.

GENERAL
These terms and conditions are applicable to the supply of all products sold by solderstoreonline.com to the customer. We have made every effort to display our products as accurately as possible. However we cannot guarantee that the product will be exactly as seen on your monitor and browser.

PRICES
All prices are quoted in United States Dollars. This service in only available in the U.S.A. at this time.
The total order value will be displayed before completion of a purchase. There are no hidden extra costs. Shipping costs are determined by weight, address, type of material and total order value.

We will usually ship you products to you within five business days.
In the rare event that an item is incorrectly priced on the web site, solderstoreonline.com reserves the right to not supply that item at said price. In the case of a change of price we will always contact you to ensure acceptance of the revised price. We reserve the right to revise any prices in the event of unforeseen circumstances or a change in the production costs including the fluctuation of raw material costs.

PAYMENTS
We accept payments made through PayPal's secure payment option, all major credit and debit card accounts.

Confirmation of an order placed will automatically be sent and this will indicate that we have received your order request. The processing of the order will follow once we have received confirmation that your payment transaction has been successful.

DELIVERY
Normal delivery may be expected within 2 7 working days from the day we receive payment confirmation within the USA and 6-15 days for International. This service is only available in the U.S.A. at this time. If you are outside of the U.S.A., you may place your order in the same manner but will need to prepay for the shipping by contacting us before the items ordered can ship. Orders will only ship complete. Any item out of stock may be ordered at a later time, usually within a few days. Any date or period for delivery shall be considered as indicative. We may use any method of delivery available to us and will use reasonable means to meet a delivery or estimated delivery date. In no circumstances shall solderstoreonline.com be liable to compensate the Customer for non-delivery, non-performance or late delivery or performance. Solderstoreonline.com will not be responsible for delays in the delivery caused by any third party.

Shipping methods:
UPS
Federal Express
Guaranteed Mail

PROMOTIONS
We occasionally run promotional offers. These are subject to the same Terms and Conditions. The offer period, if not stated on any promotional literature or the website, maybe ended at the discretion of solderstoreonline.com.

ACCEPTANCE
The Customer shall inspect the goods on receipt and shall be deemed to have accepted the goods unless we are notified within 7 days after their receipt. If we are notified within that period we shall be given the opportunity to inspect the goods, and if reasonably satisfied that the goods are not in accordance with the contract for a reason for which we, the seller is responsible, shall at its option repair or replace the goods. Customer must inform us within 7 days of receiving the items, after such time, we will have no liability for items said to be damaged/faulty on delivery.

REFUNDS AND RETURNED GOODS
In the event that you are not satisfied with the products purchased please notify us by email within 7 days of receipt. Return the item to us at your own expense, and only once we have issued you a return material authorization has been issued to you (unless the item is damaged or faulty) via Recorded Delivery. We will then offer a refund, provided the goods are unused and in merchantable condition. Please note when issuing a refund postage costs on the original order are not refunded unless the goods are damaged or faulty. When returning goods please provide the details set out below and return to the address below:

Order Number

Name and Address

Original Invoice

Original Packaging


Return Material Authorization Number

COMPLAINTS
We want all our customers to be completely satisfied with our service. We will deal with complaints effectively. We will be fair and handle you complaint confidentially. You will receive an acknowledgment within 5 working days and we will provide a timescale for resolving the dispute and keep you notified of progress.

PRIVACY
Solderstoreonline.com does not disclose buyers' information to third parties other than when the order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details given to any other third party. The personal information you provide allows us to tell you about forthcoming events and new products. If at any time you would no longer like to receive this information please e-mail us at sales@solderstoreonline.com

DATA
The data provided is based on information that the manufacturer believed to be reliable and offered in good faith. Solderstoreonline.com makes no warranties express or implied as to its accuracy and assume no responsibilities and liabilities arising out of its use by others as conditions and methods of use of the products is beyond the control of Solderstoreonline.com. The user must determine the suitability of the product before using it on a commercials basis. The warranties extend only to the conformity of the product to the physical descriptions. In no event will solderstoreonline.com be responsible for special, incidental and consequential damages whether the claim in contract, negligence or otherwise. Solderstoreonline.com, expressly disclaims any implied warranties as to specific use or for any particular purpose.

Company name:  
Solderstoreonline.com
315 Fairbank St.,
Addison, IL 60101

© solderstoreonline.com All Rights Reserved 2010 - 2015 All orders are subject to Review. Phone: 630-628-8083, Fax: 630-628-6543 Addison, IL U.S.A. email: service@solderstoreonline.com